Fixing a Samsung ML-1740 Laser Printer
May 23rd, 2011
Symptom: When printing, the top sheet of paper would advance 1/4″ from the paper feed stack and then stop, causing the printer to signal a paper jam.
These suggestions are At Your Own Risk. They worked for me on a printer I picked up at a yard sale. If you can’t afford to mess up your printer, then take it to a professional for repair.
Numbers in parens (nn) correspond to the graphics in the attached PDF available here: http://brainio.us/blog/wp-content/explodedviewpartlistml-1740.pdf
Attempt 1 : Simple – Clean the Gripper Roller
Use alcohol and a lint free cloth to clean the gripper roller.
Attempt 2: Simple: Increase push of paper tray springs.
It is possible if the printer has been stored with the paper tray and had a lot of paper in it, the paper tray springs have lost their ’sprung’. The springs help the paper feed process by putting pressure on the paper stack and making the top sheet of paper stable for the gripper.
Take out the paper tray and remove the paper. Guide the metal carrier past the two stop tabs on the left and right side of the paper cassette. Use tweezers (or if your fingers are small) to release the springs. Measure the springs original height. Gently stretch each spring until you add about 1/4″ to its resting length. Reinstall the springs (tweezers or locking forceps are very hand here).
Now load the printer with some paper and give it a shot.
Attempt 3: Rotate the ‘tire’ on the gripper roller to provide a new clean gripper surface
1) Unplug printer, remove toner cart and paper casette, find a good flat work surface
2) Remove two screws from front (remove flip down front door (11))
Remove two exposed screws from back panel
Large cover (0) will come off now, some tabs will need to be released on the bottom of unit to release the cover.
3) On left side of printer, remove 6 screws to release the motor drive unit (10).
The screws are on the outside of the rectangular plate with the green ground wire hooked to top center.
Carefully remove the control wire from this unit, take care to not change position of any gears. Set the unit aside.
5) On bottom of printer, release bottom metal plate (19) by loosening approx 15 screws. Even release the screws that are accessible through holes in the plate. Plate will now loosen so you can move it about 1/2″ towards the bottom of the printer. This will allow access to the gripper roller assembly. There are a lot of wires and electronics attached to this plate, don’t worry about removing all of those, we only need 1/2″ of movement for access.
5) On left side of printer again, release triangular plate with 3 screws (50)
6) Pull off the largest gear (49) straight off the u shaped shaft that is connected to the gripper roller.
7) From inside front about 1.5″ from the end of the gear you just pulled off release the outside bushing (58-1) by prying the tab gently out of hole 58-2. Slide the bushing towards the center of the printer. Now you can pull the shaft about 1/4″ towards the outside of the printer and the inside bushing will release from its mount. You can now remove the shaft through the front of the printer.
8 ) Release tab on bushing next to gripper roller (58-4). Slide the gripper roller off (58-6).
9) There is a round ‘tire’ on this oblong shaped roller (58-5). I pulled it about halfway off the oblong plastic roller, rotated it about 180 degrees so a new fresh surface was available on the wide part of the roller. Then slip it back on. Because of fricton it is not advisable to move the position of the tire without sliding it part or all the way off of the roller.
10) Clean roller well with alcohol and lint free cloth.
11) Put it all back together.
I made a few attempts at putting it all back together. My two main issues were with the positioning Gripper Roller assembly (58). Remember to properly re-set the tab of the inside bushing (58-1) into the hole. Also be sure to keep the Gripper Roller assembly in its ‘home’ position before reassembly. If you rotate the Gripper Roller shaft before after (50) is reinstalled it will ‘click’ into position on each revolution. This is the ‘home’ position you want it in before you reinstall the motor drive unit (10).
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nope, that's not really a picture of me